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Accessibility Statement for BWG.ie

This is an accessibility statement from BWG Food UC.

Measures to support accessibility

BWG Food UC Ireland takes the following measures to ensure accessibility of bwg.ie

  • Initial evaluation of bwg.ie to access web accessibility shortcomings

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

bwg.ie is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of bwg.ie. Please let us know if you encounter accessibility barriers on bwg.ie:

E-mail: accessibility@bwg.ie

We try to respond to feedback within 2 Business Days.

Compatibility with browsers and assistive technology

The website has not been optimised for screen reader technology. We recommend using the following assistive technologies:

  • Chrome Web Browser with NVDA screen reader on windows
  • The latest version of Google Chrome, Microsoft Edge, and Apple Safari browsers; in combination with the latest versions of NVDA (audio) screen reader on windows.

Technical specifications

Accessibility of BWG Food UC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of bwg.ie, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for bwg.ie:

Cookie Acceptance Settings: BWG.ie uses a third party cookie acceptance software. We are aware that some elements of this tool does not fully comply with WCAG 2.1 Level AA and we will look to procure a fully accessible tool in the near future.

Non descriptive Alt Tags in article blocks: Some blog article blocks are using the title of the article as an alt tag. We will update these on a case by case basis and will ensure any new posts are tagged correctly.

Resources for download: The Speaking up/Whistleblowing PDF found here does not meet WCAG level AA accessibility standards.

Image based text: Many recipes use text as an image and are not accessible for screen readers. Example here https://www.bwg.ie/our-brands/williams-gate/. If you have any issues please email us on accessibility@bwg.ie

Resizing text: Not all text will resize when a new text size is applied in browser settings. To ensure all text increases in size please use the zoom function.

Assessment approach

BWG Food UC assessed the accessibility of bwg.ie by the following approaches:

  • Third-party evaluation by Dmac Media Ltd.

Formal complaints

Feedback and contact information

You can contact us to request information or for assistance in accessing any content or functionality that is inaccessible.

For information and general enquiries, please contact accessibility@bwg.ie

If you are not satisfied with BWG Food UC’s response, you can make a complaint under either the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) or both.

Advice on making a complaint under the Disability Act is available on the website of the Office of the Ombudsman.

Advice on making a complaint under the Equal Status Act is available on the website of the Workplace Relations Commission.

Date

This statement was created on 12/06/2025