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Retailers from all over Ireland gathered at Killashee House, Co Kildare, for the prestigious 5 Star Awards ceremony run by BWG Foods, owners and operators of the SPAR and EUROSPAR brands in Ireland.
Held in association with the Excellence Ireland Quality Association, the 5 Star Awards are only given to stores that pass a grueling year-long inspection, including unannounced audits and visits from mystery shoppers.
Leo Crawford, Group Chief Executive of BWG Group, said, “SPAR and EUROSPAR retailers are among the best in Ireland, and I am proud to honour them here tonight.
“All year long these independent business people support their local communities, providing employment both directly in their stores and through local suppliers. The 5 Star awards are now in their 14th year, and I would like to congratulate the very deserving recipients, gathered here from all across the country.”
Willie O’Byrne, Managing Director, BWG Foods, said, “SPAR and EUROSPAR retailers strive for excellence in every aspect of their service to their shoppers and the local communities in which they are embedded. In meeting the exacting standards of the 5 Star Awards programme our retailers consistently improve customer service and satisfaction and build the reputations of the SPAR and EUROSPAR brands.”
The SPAR and EUROSPAR 5 Star Awards Scheme is a rolling scheme where participants must undergo rigorous year long assessments across a range of categories including customer care, shop presentation, food safety and retailing innovation.
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